The Forrester Wave: Order Management Systems, Q2 2023
Report

The Forrester Wave: Order Management Systems, Q2 2023

Download the Report

Kibo named as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023

Forrester Wave Graphic for OMS

With order management becoming an increasingly critical component of the customer experience, it’s never been more important to find a tech solution that can solve for your unique business problems.

Now available, The Forrester Wave™: Order Management Systems, Q2 2023 helps you do that, evaluating the 8 most significant order management platform providers.

In the report, Kibo is recognized as a Strong Performer and described as a “best fit for organizations seeking a commerce-first approach to order management.” Forrester cited Kibo’s subscriptions management as the benefit of its unified commerce functionality, and that its “roadmap cites ML-based forecasting and optimization, as well as enhancements to routing logic and human processes.”

Read the report to learn:

  • Why Kibo was named a Strong Performer after being assessed across Forrester’s 34-criterion evaluation of order management system (OMS) providers
  • How each provider measures up and helps digital business professionals select the right one for their needs
  • What Forrester recommends to look for in an order management system (OMS) provider

*The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave™. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

Kibo’s Key Highlights From The Report

  • Attained the highest scores possible in the criteria of supporting products and services, delivery model, and number of live installations.
  • The only vendor to receive the highest score possible in the subscriptions management criterion.
  • Achieved the highest score possible in the report (5.0) in the pre- and post- customer experience criterion.

See one of our pre-purchase order management experiences – the video highlights the role of inventory in search.

Kibo Resources

Recent Kibo Resources

Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo.

View all Resources

Cover Page for B2C Commerce Buyer's Guide
Guide

Buyer’s Guide for Selecting a B2C Commerce Platform

Your first step towards a seamless, scalable, and customer-centric B2C commerce platform In the ever-evolving landscape of digital commerce, choosing the right B2C commerce platform is a critical decision. It can either propel your business…

IDC MarketScape for Retail Order Management
Report

IDC MarketScape: Worldwide Order Orchestration and Fulfillment Applications for Retail 2023 Vendor Assessment

What are retail leaders looking for in an order orchestration and fulfillment solution?

Webinar | Unlock Profitable Growth With Modern,Diverse Fulfillment Strategies with Logicbroker
Webinar

Webinar | Unlock Profitable Growth With Modern,Diverse Fulfillment Strategies with Logicbroker

We teamed up with Logicbroker for an on-demand webinar to help retailers create a plan for modernizing and diversifying their fulfillment strategies and discover the hidden value of an OMS and dropship program.

Holiday Guide 2023
Guide

5 Quick Wins to Drive Holiday Sales

Is your eCommerce site ready for peak holiday shopping? Coresight Research predicts that 2023 holiday sales will be up by single low digits YOY—potentially a smaller increase than 2022. As a result, the competition for…

A Better Way to Buy and Build

What can you do when you start with rich commerce functionality and extend it to differentiate your unique value?  Simplify complex commerce today. See how.

Request a Demo